Privacy Policy

Last updated: November 27, 2025

At ZAMZAM Perfume (zamzam-fr.com), protecting your personal data is an absolute priority. We collect and process your information in a transparent, secure, and fully compliant way with the General Data Protection Regulation (GDPR) and French law.

1. Data Controller

ZAMZAM Perfume Company registration: [add your SIRET/legal form] Registered address: [add full address] Email: contact@zamzam-fr.com Phone: +33 7 45 01 95 66

2. Data We Collect

  • When you create an account: name, email, delivery/billing address, phone number
  • When you pay: payment details (processed only by Stripe & PayPal – we never see your full card number)
  • Browsing data: IP address, cookies (see cookies section), pages visited, device type

3. Why We Collect This Data

  • To process and ship your orders
  • To keep you updated on your parcel status
  • To send exclusive offers and new arrivals (only if you opted in)
  • To improve your shopping experience
  • To prevent fraud

4. How Long We Keep Your Data

  • Customer data: 5 years after your last purchase
  • Invoices: 10 years (legal requirement)
  • Newsletter data: until you unsubscribe (one-click link in every email)

5. Your GDPR Rights

At any time you can:

  • Access your data
  • Rectify it
  • Delete it (“right to be forgotten”)
  • Object to processing
  • Request portability

Just email contact@zamzam-fr.com with a copy of your ID. We reply within 48 hours max.

6. Data Security

  • 256-bit SSL encryption across the entire site
  • 100 % secure payments via Stripe & PayPal (PCI-DSS certified)
  • Servers hosted in France (OVH)
  • No credit card details are ever stored on our servers

7. Cookies

We use:

  • Essential cookies (cart, login)
  • Performance cookies (Google Analytics – fully anonymized)
  • Advertising cookies (Meta Pixel, TikTok Pixel) – only with your consent

You can accept, refuse, or customize cookies anytime via the banner at the bottom of the page.

8. Sharing Your Data

We NEVER sell, rent, or share your personal data. It is only transmitted to:

  • Delivery partners (Colissimo, Chronoposte)
  • Payment providers (Stripe, PayPal)
  • Accounting tools (legal obligations)

9. Contact Us

Any question about your data? Email: contact@zamzam-fr.com WhatsApp/Phone: +33 7 45 01 95 66 Reply guaranteed within 24 hours – 7 days a week

Thank you for your trust. Team ZAMZAM Perfume – 100 % authentic fragrances, 100 % protected data.